Contact Information
The contact section sits at the top of your resume and should include: your full name (as the most prominent element — use a larger font size), your city and country (you do not need a full street address in 2025), your professional email address, your phone number, and optionally your LinkedIn URL and professional website or portfolio URL.
Use a professional email address. An address like john.smith@gmail.com is fine; john_crazy_2004@hotmail.com is not. If your name is common and your preferred address is taken, use a variant like firstlast@gmail.com or firstlast.professional@gmail.com.
Professional Summary
A professional summary (also called a profile statement) is a 2–3 sentence paragraph immediately below your contact information. It serves as your elevator pitch — a high-level statement of who you are professionally, your key areas of expertise, and the value you bring to an employer.
A strong summary includes: your job title or professional identity, your years of experience, two or three core competencies, and a hint at your impact or achievement level. Avoid generic filler phrases like "results-driven professional" or "excellent communicator" — every candidate uses these. Be specific.
Weak: "Experienced marketing professional with strong communication skills seeking a challenging role."
Strong: "Digital marketing manager with 7 years of experience growing B2B SaaS brands through SEO, paid search, and content strategy. Delivered 150% year-on-year organic traffic growth at two consecutive companies."
Work Experience
The experience section is the heart of your resume. List your roles in reverse chronological order (most recent first). For each role, include:
- Job title
- Company name and location
- Employment dates (Month Year – Month Year, or Month Year – Present)
- 3–6 bullet points describing your responsibilities and achievements
The bullet points are where most resumes succeed or fail. Weak bullet points describe duties: "Responsible for managing social media accounts." Strong bullet points describe outcomes: "Grew Instagram following from 2,000 to 28,000 in 14 months through a daily Reels strategy, generating 3x increase in web traffic from social channels."
According to the U.S. Bureau of Labor Statistics Occupational Outlook Handbook, job market conditions and expectations vary significantly by industry and role. Understanding your specific sector's norms helps you tailor experience descriptions appropriately.
Education
List your educational qualifications in reverse chronological order. Include: degree name, institution name, graduation year, and optionally your grade or GPA if it was strong. For recent graduates (less than 3 years), relevant coursework, thesis topics, and academic projects can be included to supplement limited work experience.
For professionals with 5+ years of experience, education should appear at the bottom of the resume and take up minimal space. Your work experience is the primary decision-making factor for employers at that stage.
Skills Section
A skills section is a brief, scannable list of your technical and professional skills. It serves a dual purpose: it helps human reviewers quickly identify your capabilities, and it provides keywords for Applicant Tracking Systems (ATS) to match against job requirements.
Divide skills into categories: Technical Skills (software, programming languages, tools), Industry Skills (specific methodologies or domain knowledge), and Language Skills (if relevant). Only list skills you are genuinely proficient in — be prepared to demonstrate any skill you claim in an interview.
For more on optimising your resume for ATS systems, see our article ATS-Friendly Resume: How to Beat Applicant Tracking Systems in 2025.
Action Verbs That Work
Every bullet point in your experience section should start with a strong action verb. The verb sets the tone for the achievement and makes the bullet point easy to scan.
- For leadership roles: Led, Directed, Managed, Supervised, Mentored, Spearheaded, Established
- For analytical roles: Analysed, Evaluated, Identified, Measured, Optimised, Forecasted, Researched
- For creative roles: Designed, Created, Developed, Produced, Crafted, Launched, Conceptualised
- For sales/growth roles: Generated, Grew, Increased, Expanded, Accelerated, Converted, Negotiated
- For operational roles: Streamlined, Improved, Reduced, Implemented, Automated, Coordinated, Delivered
Avoid passive language ("was responsible for", "helped with") and weak verbs ("worked on", "assisted with"). Every bullet should convey ownership and agency.
Quantifying Your Achievements
Quantified achievements are dramatically more compelling than unquantified ones. Numbers provide proof of impact and give hiring managers a concrete sense of your scale of responsibility and success.
Common quantification approaches:
- Revenue impact: "Closed £2.3M in new business in FY2023, 34% above quota."
- Cost savings: "Reduced cloud infrastructure costs by 42% through rightsizing and reserved instance purchasing."
- Efficiency gains: "Cut report generation time from 4 hours to 20 minutes by automating the data pipeline."
- Scale: "Managed a team of 12 across three time zones."
- Growth metrics: "Grew email subscriber list from 5,000 to 47,000 in 18 months."
If you do not have exact figures, use ranges or approximations: "approximately 30%", "over £500K", "a team of around 8". Rough numbers are better than no numbers.
Resume Length and Format
The ideal resume length depends on your career stage:
- Entry level (0–3 years): One page. You do not have enough experience to justify two pages, and padding a one-page resume to fill two is easily spotted by recruiters.
- Mid-level (3–10 years): One to two pages. One page is still respected, but two pages is acceptable if the content warrants it.
- Senior level (10+ years): Two pages. Anything beyond two pages should be reserved for academics using a CV format.
Chronological vs functional format: The chronological resume (experience in reverse date order) is the standard format accepted by virtually all employers and ATS systems. The functional resume (organised by skill category rather than chronology) is sometimes recommended for career changers, but many recruiters view it with suspicion because it can obscure gaps. Use chronological as your default.
Font and design: Stick to professional, widely-supported fonts: Calibri, Arial, Georgia, or Garamond. Font size should be 10–12pt for body text and 14–16pt for your name. Margins of 0.75–1 inch on all sides. Consistent use of bold for job titles and company names helps with scannability.
Tailoring Per Job Application
The single biggest difference between a generic resume and one that generates interviews is tailoring. A generic resume tries to be all things to all employers. A tailored resume speaks directly to the specific role's requirements.
How to tailor effectively:
- Read the job description carefully and highlight the skills, tools, and experience the employer is looking for.
- Match your summary to the job title and primary responsibilities.
- Reorder your bullet points to lead with the most relevant achievements for this specific role.
- Add any keywords from the job description that genuinely apply to your experience (do not fabricate skills).
- Adjust your skills section to highlight the specific tools and technologies mentioned in the job posting.
This does not mean rewriting your resume from scratch for every application. A well-structured "master" resume that you edit per application (adjusting the summary, reordering bullets, and tweaking the skills section) takes 15–20 minutes per application and significantly improves response rates.
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